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Birth Voices East Blog

Updates on what we're doing and how your feedback is making a difference

Passing on the praise from our feedback survey

27/8/2016

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Here is a poster that we have made for the staff room in Central Delivery Suite at JPUH, showcasing some of the wonderful praise that has come from new mums, via our online survey.

We have had 82 survey responses since we launched this website in April, which we are very happy about! All the feedback has been passed on to senior maternity staff at JPUH, as well as the 'Clinical Commissioning Group'. In our report we have analysed the data and responses and picked up key areas - both positive and negative - to discuss with hospital staff for action. If anyone is interested in finding out more about the results please get in contact. We will be making more detailed surveys on some of the key topics over the coming months to help find out what can be done to tackle re-occurring negative comments, particularly in early post-natal care. One of the aims of this poster is to re-enforce what women do need and appreciate, to make sure this is achieved wherever possible.

We would like to highlight that of the 2016 births so far, around 80% have rated the labour/delivery phase as 'excellent' or 'very good'. And the community care is also getting a lot of mainly positive feedback :) 
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    Author: Katherine

    Chair

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