Birth Voices East Blog
Updates on what we're doing and how your feedback is making a difference
Hi my name's Amy and I'm six weeks old. I've spent the last 9 months testing out maternity services in the Great Yarmouth and Waveney area.
My Mummy set up Birth Voices East a few years ago, as she was unhappy with her care when my sister was born.
My mission since last May has been to help Mummy test out current maternity care. I have taken this job very seriously and decided to develop a few complications along the way, to make sure we tested out (nearly) the full range of services!
Overall, Mummy and I have been really impressed with the level of care we received all the way through pregnancy, labour and postnatally. Mummy said it has made such a difference to how she feels - both physically and emotionally - compared to last time. Even though this time she had more medical intervention, she feels at peace with everything that happened because of great communication and caring staff, which made her trust the people looking after her and feel in safe hands throughout.
Of course, not everything was perfect, so we will be passing on a few suggestions about some aspects that didn't meet expectations or where there is further potential for improvement, such as:
Mummy also acknowledges that being a second-time mum really helped, and that's partly why staff members listened to her more and respected what she had to say. This really brings home how important it is to make sure first time mums always have that emotional support and trust in the staff looking after them. So Mummy is going to keep pushing to make sure this happens (check out the new survey on postnatal wellbeing!).
In particular, we would like to thank:
We would also like thank Jayne Utting and the senior midwifery team at JPUH, who have worked to make improvements in the last couple of years, including increasing staffing levels and in particular recruiting permanent staff instead of using agency workers. Also we would like to thank all the Birth Voices East volunteer mums, and all the local parents that have contributed their feedback and thoughts - each and every one has played a role in improving local care.
While its great that our experience was so much more positive this time round, I was only one of around 2000 babies born each year at JPUH. So to make your voice count, and help Birth Voices East to continue to make a difference, please fill out our anonymous online survey on maternity care (and/or this one on health visiting and other support services)
You can also 'like' our facebook page to keep up to date with what's happening and future listening events and meetings, or email us at BirthVoicesEast@yahoo.co.uk to get involved. Even if you only have a few hours to spare it could help, as we have lots planned for 2018, including:
Amy and her Mummy (Gemma)
Author: Birth Voices East