What do we do with the feedback we receive?
We pass on the results of these surveys to the hospital and commissioners. We flag up any trends in comments (positive or negative) and follow these up with the maternity department, hospital management, regional commissioning body or Healthwatch (a 'watchdog' for health services).
Our Feedback survey is anonymous, so you will not get any individual response to your comments - but you are welcome to contact us to discuss your experience in more detail. You might also wish to ask JPUH for a 'birth debrief' with a senior midwife.
See our blog posts for updates on what we're doing and how your feedback is helping shape maternity services!
We are always looking for more people (women and partners!) to get involved, it can be as simple as helping us put up posters in GP surgeries, or talking to new parents at baby groups.
Please contact us via this page or email firstname.lastname@example.org if you would like to hear more about what we do.