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We are a volunteer group working with James Paget Hospital and the Local Maternity and Neonatal System leaders to represent the voices of local pregnant people, new parents, and their birth partners on maternity services around Great Yarmouth, Lowestoft, Beccles, and Southwold. 

We are a ‘Maternity and Neonatal Voice Partnership' (MNVP) covering both maternity and neonatal families thoughts and feedback

​We meet regularly with the midwifery leaders including the Head and Deputy Head of Midwifery along with other maternity staff, local government, public health, health visiting, Local Maternity and Neonatal Service staff and commissioners etc. 

We aim to gather and analyse feedback from pregnant people, new parents, and their families. We work with service designers to co-produce services based on the wishes and needs of you, the people using the maternity services.

.By speaking collectively, we can make sure our voices, feelings, and opinions, whether positive or negative, are taken seriously. Together we can then collaborate to design services that suit the needs of those people that use them.

We pass the survey results to the hospital, commissioners and Local Maternity and Neonatal Service leaders. We flag up any trends in comments (positive or negative) and follow these up with the maternity department, hospital management, regional commissioning body, Local Maternity and Neonatal Service leaders or Healthwatch (a 'watchdog' for health services).

Our Feedback survey is anonymous, so you will not get any individual response to your comments - but you are welcome to contact us to discuss your experience in more detail. You might also wish to ask JPUH for a 'birth debrief' with a senior midwife.

See our blog posts for updates on what we're doing and how your feedback is helping shape maternity services!

We are always looking for more people (parents, co-parents and partners!) to get involved, it can be as simple as helping us put up posters in GP surgeries, talking to new parents at baby groups, right through to social media management, analysing survey responses and presenting at meetings.

EMAIL FOR MORE INFORMATION

You can ask for a 'Birth Debrief" with the JPUH Birth Afterthoughts service...

This is an appointment with a senior midwife who discusses your individual labour/maternity care, referring to your notes to explain and answer any questions that arise. This can be done up to 7 years after the birth.

EMAIL FOR MORE INFORMATION

CONTACT US

CONTACT

We'd love to hear from you, whether you need support, or have some feedback. Use the Email address below, or complete a contact form. We'll get back to you as soon as possible. 

E-MAIL

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